It is my opinion that Ultimate-Guitar.com is a scam. I have found endless complaints online that show Ultimate-Guitar.com takes customers money. Here are just a few of those resources, with links loaded with said complaints:

Sitejabber.com - 88 reviews 1.5 Stars! Key words = Scam, Steal your money, ripoff, Run away, Useless, Stole my money, ripped off!

TrustPilot - 575 Reviews 2.5 Stars ! Key Words = BUYER BEWARE, Terrible company that rips you off., Unethical and fraudulent.

Better Business Bureau - Rating F, Over 50 Complaints - Key Words = THIEVES, Buyer Beware, predatory, garbage, TOTAL SCAM

Reddit.com From 6 years ago! Key words = SCAM, Robbing people, BOGUS, Fraud, Crooks, Garbage, Shady, Bait & switch scam.

Complaintsboard.com - Eight 1 Star reviews  Key Words = Deceptive, Misleading, Beware, Ripoffs, Scammers, Nightmare, Disappointed.

Yelp.com - 13 reviews, ALL 1 star! Key Words = Complete Ripoff,  Scam, Unethical, Cheated,  Scam-Ripoff,  Fraudulent, absolute scam

These are just a few review sites and with several hundred complaints in all echoing the same thing about Ultimate-Guitar.com. Buyer beware. It would appear this fraudulent behavior has been going on for YEARS.

I too was taken by these scumbags and would like to get enough people to file a class action lawsuit against them. If you would like to be part of it, please email me at complaint@ultimate-guitar-sucks.com